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Lesson 7.2

Florida Advanced Information Technology

Troubleshooting Methodology

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Lesson 7.2 Troubleshooting Methodology

Description

Objective

Activities

These are all the activities included in the lesson

7.2.1 Troubleshooting Methodology

7.2.2 Support Ticket

7.2.3 Identify the Problem

7.2.4 You've Got Mail!

7.2.5 Research Solutions

7.2.6 Establish a Theory

7.2.7 Test and Fix the Problem!

7.2.8 You're On Your Own Now!