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Oklahoma Computer Science I

Project: IT Professional

In this project, students explore cybersecurity career pathways and build skills that will be needed within these fields such as communication.

Lessons

7.1 Communication is Key!

  • IT Professional
  • Cybersecurity Careers
  • Customer Service Skills
  • Customer Service Skills
  • Act it Out!

7.2 Troubleshooting Methodology

  • Troubleshooting Methodology
  • Support Ticket
  • Identify the Problem
  • You've Got Mail!
  • Research Solutions
  • +3 more

7.3 Building a Knowledge Base

  • What is a Knowledge Base?
  • Draft a KB Article
  • Share your KB Article
  • Finalize your KB Article

7.4 Star in a Video!

  • Instructional Videos
  • Example Tutorial
  • Instructional Video Plan
  • Write the Script
  • Create the Storyboard
  • +1 more

Courses that include this module