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Lesson 6.2

Georgia Introduction to Hardware Technology

Working with Customers

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Lesson 6.2 Working with Customers

Activities

These are all the activities included in the lesson

6.2.1 What is a CRM System?
6.2.2 CRM System Reflection
6.2.3 Customer Service Skills
6.2.4 Customer Service Skills Reflection
6.2.5 Act it Out!
6.2.6 Log it in the CRM!