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Tennessee Computer Science Foundations: 22

CodeHS Lessons

Research, identify, and describe the specific activities involved at each step of the troubleshooting process, including by not limited to:1) gather information from the user or operator and back up data, 2) verify the problem exists, 3) isolate the cause of the problem and generate alternative solutions, 4) plan a solution and resolve the problem, 5) verify that the problem was resolved and prevent a future occurrence, and 6) document findings, resolution, and preventative maintenance plan. Explain why it is important to document the process throughout.

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9.5 Prototype
9.6 Test
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7.2 Troubleshooting Methodology
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7.5 Prototype
7.6 Test
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5.1 Methodology
5.2 Support Practice
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4.1 Methodology
4.2 Support Practice
13.6 Test
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7.5 Prototype
7.6 Test
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3.1 Methodology
3.2 Support Practice
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4.1 Methodology
4.2 Support Practice
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8.1 Methodology
8.2 Support Practice
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7.5 Prototype
7.6 Test
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7.5 Prototype
7.6 Test
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7.5 Prototype
7.6 Test
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7.1 Methodology
7.2 Support Practice
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7.5 Prototype
7.6 Test
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12.5 Prototype
12.6 Test
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7.5 Prototype
7.6 Test
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5.1 Methodology
5.2 Support Practice
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2.4 Troubleshooting Methodology
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2.4 Troubleshooting Methodology
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7.2 Troubleshooting Methodology
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9.5 Prototype
9.6 Test
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7.2 Troubleshooting Methodology
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7.5 Prototype
7.6 Test
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7.5 Prototype
7.6 Test
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12.1 Methodology
12.2 Support Practice
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6.9 Troubleshooting Computer Issues
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11.11 Prototype
11.12 Test
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9.6 Prototype
9.7 Test
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10.1 Methodology
10.2 Support Practice
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11.1 Methodology
11.2 Support Practice
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7.5 Prototype
7.6 Test
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6.5 Prototype
6.6 Test
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6.5 Prototype
6.6 Test
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2.5 Prototype
2.6 Test
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2.5 Prototype
2.6 Test
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11.1 Methodology
11.2 Support Practice
Standard
7.5 Prototype
7.6 Test